Terms and conditions of the Rock and Light e-shop

1. Introductory Provisions

1.1. These terms and conditions (hereinafter referred to as the "Terms and Conditions") govern the rights and obligations of the operator of the Rock and Light e-shop, registered office Petra Macáková, IČ 70137404, Okružní 1516, 266 01 Beroun, email: galleryshop@rockandlight (hereinafter referred to as the "seller") , and persons who purchase (hereinafter referred to as the "buyer") goods via the seller's online store at www.rockandlight.cz (hereinafter referred to as the "e-shop").

2. Order and conclusion of the purchase contract

2.1. the buyer orders goods (is everything he can buy on the e-shop) via this e-shop.

2.2. The purchase contract is created when the order is sent and confirmed by the seller via e-mail.

2.3. The seller reserves the right to reject the order in case of delivery of the goods or for reasons that may be stated in the email, e.g. a non-existent address.

2. 4. If any part of the Business Terms and Conditions contradicts what we agreed upon together by email, this specific agreement will take precedence over the Business Terms and Conditions.

3. Price of goods and terms of payment

3.1. The price of the goods is listed including VAT (value added tax) in accordance with applicable legal regulations and all related fees (for transport, packaging, etc.) and was confirmed to you after completing the order by email with an attached invoice (tax document)

3.2. The buyer can pay in the following ways: a) by transfer to the seller's bank account b) by payment card (currently from 01.09.2024 to 29.09.2024 it is not possible to pay by card) c) by cash on delivery when taking over the goods in the Czech Republic d) by other in the manner specified in the e-shop

4. Delivery of goods

4.1. The seller will deliver the goods to the buyer on the date specified in the order confirmation.

4.2. The place of delivery is the address specified by the buyer in the order.

4.3. The cost of delivery of the goods is borne by the buyer, unless otherwise stated in the order.

5. Withdrawal from the contract

5.1. The buyer has the right to withdraw from the contract within 14 days of receiving the goods without giving a reason.

5.2. Withdrawal from the contract must be notified in writing to the seller and the goods must be returned undamaged and unused, including all attached accessories, e.g. instructions, fabric packaging.

5.3. The cost of returning the goods is borne by the buyer.

6. Complaints and warranty

6.1. The goods are covered by a warranty according to applicable legal regulations.

6.2. The buyer is obliged to inspect the goods after taking them over and immediately report any defects to the seller.

6.3. Complaints are made in writing to the seller's address or by e-mail to: galleryshop@rockandlight.cz

6.4. Complaints can only be submitted in Czech or English.

7. Protection of personal data

7.1. The seller undertakes to protect the personal data of the buyer in accordance with applicable legal regulations. This Information on the processing of the buyer's personal data, hereinafter referred to as Personal Data Protection and its conditions or GDPR, is presented here: —-

8. Final Provisions

8.1. These terms and conditions become effective on the day they are published on the e-shop.

8.2. The seller reserves the right to change the terms and conditions at any time. The new terms and conditions will be published on the e-shop.

8. 3. All communication takes place in Czech or English.

8. 4. If we send the goods outside the territory of the Czech Republic or if the correspondence is conducted in English, the relationship will always be governed by the law of the Czech Republic in this case as well. However, if you are a consumer, this agreement does not affect your rights arising from legal regulations. All written correspondence will be sent to you by electronic mail from the email address specified in the opening clause. We will deliver correspondence to your e-mail address specified in the order. The contract can only be changed based on a mutual written agreement. In the event of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational breakdowns, subcontractor outages, etc.), we are not responsible for damage caused as a result of or in connection with cases of force majeure, and if the state of force majeure lasts for a period longer than 10 days, we have the right to withdraw from the Agreement.